Jnan Palace - Fes

Avenue Ahmed Chaouki, Fes, Moroccoshow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  193 reviews
Overview

Featuring a tennis court, a solarium and a heated indoor pool, the 5-star Jnan Palace offers 130 tasteful guestrooms. The comfortable hotel, built in 1992, is renowned for its royal architecture.

The hotel is set in a magnificent location 4.6 km away from Medina . Jnan Palace lies within a 10-minute walk from the center of Fes.

Shopping centers and a market are located nearby.

20 minutes' drive from Sais airport and 20 minutes' walk to Fes Railway train station.

Rooms

At Jnan Palace, guests are offered rooms with climate control, a laptop safe, ironing facilities, a wardrobe and a DVD player. Rooms come with the garden view. They feature en suite bathrooms with a hairdryer, dressing gowns and towels.

Eat & Drink

Guests can enjoy delicious flavors of Moroccan meals at the lobby restaurant. The spacious café bar offers live music, a terrace and Wi-Fi. Restaurant Pizzeria Mamia and Vesuvio are situated in a shopping area, about 500 meters away of the property.

Services

The on-site car rentals are also provided.

Relax

The hotel offers beauty therapy, Turkish bath and massage for body relaxation and revitalization. On-site fitness amenities include a gym and a fitness centre.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   244.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Turkish bath

Sauna

Sports & Fitness

  • Fitness centre
  • Tennis

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • High chairs
  • Children's buffet
  • DVDs/ Videos for children
  • Playground

Spa & Leisure

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Library

Room view

  • Garden view
  • City view
  • Pool view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathroom
  • Hair dryer
  • Free toiletries
  • Sink

Self-catering

  • Refrigerator
  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Fontaine NejjarineFontaine Nejjarine2200 ft
Andalusian Mosque Andalusian Mosque 2200 ftRue Nekhaline
Sahrij MedersaSahrij Medersa2200 ftAndalusian Quarter
Kassr Annoujoum Ducci FoundationKassr Annoujoum Ducci Foundation3300 ftPalais de Fes
Medina of FezMedina of Fez4900 ftMedina
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Mezzanine FezMezzanine Fez1600 ft17 Kasbat Chams
Palais de FesPalais de Fes1500 ft5 Makhfia Ech Cif
Dar BathaDar Batha1600 ft5 place Batha Oued Fejjaline
VesuvioVesuvio1600 ftoff Ave des FAR, 9 Rue Abi Hayane Taouhidi
Restaurant Pizzeria MamiaRestaurant Pizzeria Mamia1500 ftBetween BMCI & BMCE (Place de Florence)
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Fes Railway StationFes Railway Station1.0 mi
Borj Fez MallBorj Fez Mall1.0 mi
Royal Palace FesRoyal Palace Fes1.6 mi
Gallery Chez MehdiGallery Chez Mehdi1.1 mi1 Bis Rue Ahmed Mekouar Batha
Gates of FesGates of Fes1.3 mi
Fez MellahFez Mellah1.4 mi
Fes el-JdidFes el-Jdid1.5 mi
Aben Danan Synagogue Aben Danan Synagogue 1.5 mi
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Getting around
Airports
Sais (FEZ)7.5 mi
Train
Fes Railway Station1.1 mi
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Reviews
6.8
Very goodBased on  193  reviews
  • 5.0
    Guest rating

    Mostly friendly staff. Located in a nice garden.

    Again for the 4th consecutive time room-service forgot about my breakfast when I had to leave early for the airport. This hotel was nice some years ago, but now almost anything needs urgent renovation: toilet not flushing; hot water only temporarily; etc.

  • 8.2
    Fabulous

    The food, the rooms, and the facilities.

    One staff member at the concierge desk was very rude, and charged us for an extra person, the morning after. he said it was ok to have one extra person, but the next morning he charged us.

  • 8.8
    Superb

    Situación ideal, buen entorno, amplias instalaciones y habitaciones; facilidad de uso de sus servicios, buen ambiente y trato correcto. Parking.

    El restaurante italiano, que flojea un poco y, como enm casi todos los hoteles en Marruecos, el desayuno que deja bastante que desear en cuanto a variedad y calidad.

  • 9.6
    Exclusive

    It was great, comfortable rooms, great service, nice pool and almost everyone spoke english and they were all willing to answer our questions and provide us with maps and directions to the city sights.

    The breakfast was definately very poor and not worthy for a four or five star hotel, it was more likely the breakfast you eat in a pansion.

  • 7.4
    Very good

    I was extremely happy with the location, away from the hussle and bussle of Fez town centre which was only down the road, felt it was idyllic set in its own large grounds. Staff very courteous and helpful, nothing too much trouble. Lovely restaurants, extremely large swimming pool and patio area. Glad we booked breakfast, because there really wasnt anything within walking distance. Rooms were clean and of a good standard, large bathroom with big bath. The style of the hotel was typically arabic, in the rooms and in reception/restaurants area. Its listed as a five star outside the hotel, it probably was when it opened, quite palacial, but over time I would now rate is just less than a 4 star.I have alreay recommended this hotel to a friend going to Fez in May.

  • 4.6
    Guest rating

    Only the swimming pool is amazing and huge.

    A/C is very weak in both rooms we booked and almost not working. The electricity got cut twice at night for 1 hour each time and could not sleep at all. Boring and empty hotel. No minibar and fridge was not working. The safe is locked. Tv is from 80's and 4 local channels available. Breakfast is very poor. Furniture is too old. Trust me don't chose this hotel unless you want to swim there only and sleep some where else.

  • 5.8
    Guest rating

    I Liked the swiming pool.

    The furnicher is old and they take too much time in making the check out.

  • 5.0
    Guest rating

    Location is Great.

    A number of negative points about the hotel. Room Airconditioning is a disaster, Quality and Spread of Food at Buffet Breakfast and uncooperative support from the Hotel Staff. In case you are travelling to Fes, please consider other hotel options.

  • 8.8
    Superb

    Room design, Swimming Pool, Cleanliness of my room

    Room Bathroom Sanitary ware and taps are old.

  • 6.6
    Good

    Not far from the city cinter& attractions.Large and nice landscape.The staff is nice

    The hotel is an old one and need some work on remodling.The hotel need hotel managment so bad.For example there is no(do not diturb) sign in any room of the two rooms I stayed in during that week,beside there is no mini bar.The breakfast is too expinsive

  • 10.0
    Exclusive

    Great swimming pool. Nearby centre artisanal on the Allal Ben Abdallah avenue.

  • 6.6
    Good

    Its a good 4 star hotel, I can not understand the many bad critics, the price was okay. The situation also and it was very quiet. The bathroom all in marmor, only what we can say, its old, it needs a little renovation. But the price-quality was okay.

  • 5.0
    Guest rating

    Staff are not professional at all,i rang reception 3 times to come and fix the mini bar fridge but in vain,there is no bin in the room,i would recommend royal mirage next to it .beacuse this hotel used to be 5 stars before,but now only 4 stars because of poor maintenance and unprofessionalism.the money I paid is not worth it at all,

    During our stay in the hotel for the honeymoon,i had a terrible and awful experience,the staff are not professional at all.when we came late at night they made us fill in all the papers on the main desk rather than having a seat.but that was not a major concern because am moroccan and I know how poor customer service you get in certain places.i have asked 3 times to fix the mini fridge but no respond at all to my request.the worst part,when we were sleeping,someone opened the door at 1:00am,my wife got scared,and couldnt sleep th whole night,i was scared myself,when I opened the door,there was no one.i rang the reception straightaway,and they said it's a mistake from a member of staff.at 8:00 am the room service opend the door again,when I asked why?she said orders from the hotel to check the room.i was fuming at that moment,when we were leaving the hotel,i showed my frustration and the way we have been treated,even one of the manager admitted that we've had a terrible experience.when I asked for a compensation.it seems that I was asking for stars from the sky.

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Highlights
7
Very goodBased on  193 reviews
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sais (FEZ)7.5 mi
Train
Fes Railway Station1.1 mi
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Check rooms and rates
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Rooms and Guests
2Guests1room
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