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Jnan Palace - Fes

Avenue Ahmed Chaouki, Fes, Morocco  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jnan Palace - Fes

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Turkish bath

Sauna

Overview

Featuring a tennis court, a solarium and a heated indoor pool, the 5-star Jnan Palace offers 130 tasteful guestrooms. The comfortable hotel, built in 1992, is renowned for its royal architecture.

The hotel is set in a magnificent location 4.6 km away from Medina . Jnan Palace lies within a 10-minute walk from the center of Fes.

Shopping centers and a market are located nearby.

20 minutes' drive from Sais airport and 20 minutes' walk to Fes Railway train station.

Rooms

At Jnan Palace, guests are offered rooms with climate control, a laptop safe, ironing facilities, a wardrobe and a DVD player. Rooms come with the garden view. They feature en suite bathrooms with a hairdryer, dressing gowns and towels.

Eat & Drink

Guests can enjoy delicious flavors of Moroccan meals at the lobby restaurant. The spacious café bar offers live music, a terrace and Wi-Fi. Restaurant Pizzeria Mamia and Vesuvio are situated in a shopping area, about 500 meters away of the property.

Services

The on-site car rentals are also provided.

Relax

The hotel offers beauty therapy, Turkish bath and massage for body relaxation and revitalization. On-site fitness amenities include a gym and a fitness centre.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   244.

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Facilities

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Exercise gym
  • Tennis court

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining

  • In-room breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • High chairs
  • Children's menu
  • Playground

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Library

Room view

  • Garden view
  • Pool view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathroom
  • Hair dryer

Self-catering

  • Refrigerator
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Cot FREE
Existing bedding FREE
All children
3 - 12 years
Existing bedding FREE
Extra bed EUR 33
Children above
12 years or adults
Extra bed EUR 33
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Jnan Palace - Fes Fes location
Show big map »

Hotel Address:

Avenue Ahmed Chaouki, Fes, Morocco

Get directions
Airports
  • Sais (FEZ)
    7.5 mi
Train
  • Fes Railway Station
    1.1 mi
Restaurants
  • Mezzanine Fez
    1600 ft
  • Palais de Fes
    1500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    244

Rooms and availability

Jnan Palace photos Exterior Hotel information
Duplex Suite
  • Max occupancy:

    3 persons

  • Check Prices
Jnan Palace photos Exterior Hotel information
Junior Suite
  • Max occupancy:

    4 persons

  • Check Prices
Jnan Palace photos Exterior Hotel information
Deluxe Double Room
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Double bed and 1 Single bed, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Bedding:Water bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
Jnan Palace photos Exterior Hotel information
Executive Suite
  • Max occupancy:

    4 persons

  • Check Prices
Guest Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Double bed or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Water bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
Room Description:

Guest room, 1 King or 2 Double, Garden view, Balcony

King Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Balcony
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Water bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
Room Description:

Suite|Larger Suite 1 King Sofabed Garden & Pool view Balcony

Junior King Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Balcony
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Water bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
Room Description:

Junior Suite|Junior Suite 1 King Sofabed Garden and pool view Balcony

Family Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Family Suite

Executive King Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Bedding:Water bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
Pool Guest Room
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
Luxury Double Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room - Garden View

Jnan Palace Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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Local attractions

  • Gates of Fes1.3 mi
  • Fes el-Bali3.0 mi
  • Fes el-Jdid1.5 mi

Restaurants nearby

  • Mezzanine Fez1600 ft

    Address: 17 Kasbat Chams
    Phone: +212 (0) 1107 8336

    54% likes this, based on 68 reviews

  • Dar Batha1600 ft

    Address: 5 place Batha Oued Fejjaline
    Phone: 035.63.78.00

  • Restaurant Pizzeria Mamia1500 ft

    Address: Between BMCI & BMCE (Place de Florence)

    63% likes this, based on 32 reviews

  • Palais de Fes1500 ft

    Address: 5 Makhfia Ech Cif
    Phone: 55 761590

    70% likes this, based on 64 reviews

  • Vesuvio1600 ft

    Address: off Ave des FAR, 9 Rue Abi Hayane Taouhidi
    Phone: 035 624 618

    63% likes this, based on 46 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    244
Cities nearby

Jnan Palace Reviews

Guest reviews are submitted by our customers after their stay at Jnan Palace

6.8
Very goodBased on180 reviews

Guest reviews

  • Single
    5.0

    Mostly friendly staff. Located in a nice garden.

    Again for the 4th consecutive time room-service forgot about my breakfast when I had to leave early for the airport. This hotel was nice some years ago, but now almost anything needs urgent renovation: toilet not flushing; hot water only temporarily; etc.

  • Group of friends
    8.2

    The food, the rooms, and the facilities.

    One staff member at the concierge desk was very rude, and charged us for an extra person, the morning after. he said it was ok to have one extra person, but the next morning he charged us.

  • Single
    8.8

    Situación ideal, buen entorno, amplias instalaciones y habitaciones; facilidad de uso de sus servicios, buen ambiente y trato correcto. Parking.

    El restaurante italiano, que flojea un poco y, como enm casi todos los hoteles en Marruecos, el desayuno que deja bastante que desear en cuanto a variedad y calidad.

  • Group of friends
    9.6

    It was great, comfortable rooms, great service, nice pool and almost everyone spoke english and they were all willing to answer our questions and provide us with maps and directions to the city sights.

    The breakfast was definately very poor and not worthy for a four or five star hotel, it was more likely the breakfast you eat in a pansion.

  • Couple
    7.4

    I was extremely happy with the location, away from the hussle and bussle of Fez town centre which was only down the road, felt it was idyllic set in its own large grounds. Staff very courteous and helpful, nothing too much trouble. Lovely restaurants, extremely large swimming pool and patio area. Glad we booked breakfast, because there really wasnt anything within walking distance. Rooms were clean and of a good standard, large bathroom with big bath. The style of the hotel was typically arabic, in the rooms and in reception/restaurants area. Its listed as a five star outside the hotel, it probably was when it opened, quite palacial, but over time I would now rate is just less than a 4 star.I have alreay recommended this hotel to a friend going to Fez in May.

  • Family with children
    4.6

    Only the swimming pool is amazing and huge.

    A/C is very weak in both rooms we booked and almost not working. The electricity got cut twice at night for 1 hour each time and could not sleep at all. Boring and empty hotel. No minibar and fridge was not working. The safe is locked. Tv is from 80's and 4 local channels available. Breakfast is very poor. Furniture is too old. Trust me don't chose this hotel unless you want to swim there only and sleep some where else.

  • Family with children
    5.8

    I Liked the swiming pool.

    The furnicher is old and they take too much time in making the check out.

  • Family with children
    5.0

    Location is Great.

    A number of negative points about the hotel. Room Airconditioning is a disaster, Quality and Spread of Food at Buffet Breakfast and uncooperative support from the Hotel Staff. In case you are travelling to Fes, please consider other hotel options.

  • Single
    8.8

    Room design, Swimming Pool, Cleanliness of my room

    Room Bathroom Sanitary ware and taps are old.

  • Single
    6.6

    Not far from the city cinter& attractions.Large and nice landscape.The staff is nice

    The hotel is an old one and need some work on remodling.The hotel need hotel managment so bad.For example there is no(do not diturb) sign in any room of the two rooms I stayed in during that week,beside there is no mini bar.The breakfast is too expinsive

  • Family with children
    10.0

    Great swimming pool. Nearby centre artisanal on the Allal Ben Abdallah avenue.

  • Older travelers
    6.6

    Its a good 4 star hotel, I can not understand the many bad critics, the price was okay. The situation also and it was very quiet. The bathroom all in marmor, only what we can say, its old, it needs a little renovation. But the price-quality was okay.

  • Older travelers
    5.0

    Staff are not professional at all,i rang reception 3 times to come and fix the mini bar fridge but in vain,there is no bin in the room,i would recommend royal mirage next to it .beacuse this hotel used to be 5 stars before,but now only 4 stars because of poor maintenance and unprofessionalism.the money I paid is not worth it at all,

    During our stay in the hotel for the honeymoon,i had a terrible and awful experience,the staff are not professional at all.when we came late at night they made us fill in all the papers on the main desk rather than having a seat.but that was not a major concern because am moroccan and I know how poor customer service you get in certain places.i have asked 3 times to fix the mini fridge but no respond at all to my request.the worst part,when we were sleeping,someone opened the door at 1:00am,my wife got scared,and couldnt sleep th whole night,i was scared myself,when I opened the door,there was no one.i rang the reception straightaway,and they said it's a mistake from a member of staff.at 8:00 am the room service opend the door again,when I asked why?she said orders from the hotel to check the room.i was fuming at that moment,when we were leaving the hotel,i showed my frustration and the way we have been treated,even one of the manager admitted that we've had a terrible experience.when I asked for a compensation.it seems that I was asking for stars from the sky.

How to reach hotel

hotel Jnan Palace - Fes Fes location
Show big map »

Hotel Address:

Avenue Ahmed Chaouki, Fes, Morocco

Get directions
Airports
  • Sais (FEZ)
    7.5 mi
Train
  • Fes Railway Station
    1.1 mi
Restaurants
  • Mezzanine Fez
    1600 ft
  • Palais de Fes
    1500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    244